Guidelines & Delivery Options
Bespoke Uniform Items will be found under your child’s school. General items such as Trousers, Socks, Blouses, Shirts can be found under their own category. We stock sport items such Gum shields, shin pads and football socks. Please allow 7 days processing time on all orders.
Collect From Store Orders- when your order is ready we will ask you to book a collection slot via our Book Appointment Page. Please do not book an appointment until we have contacted you.
House Colour or House Names
You may need your child’s house colour or house name to place your order. Please check your school issued Uniform List for guidance or call us on 01474 536700 for assistance.
Please add this information at checkout.
Mayfield PE Kits require initials, add in information box at checkout . Do not forget to add your PE KIT embroidery Fixed fee under PE KIT.
Gads Hill School certain items require initials in house colours included in item sale price.
Bronte certain items require Surname and House Name included in item sale price.
St Joseph Prep certain items require initials /surname included in item sale price.
Any items embroidered with initials or names or you pay to have the badge sewn on cannot be exchanged so please ensure the sizes you order are correct or arrange collection to try ebofre embroidery.
REFUND AND EXCHANGES
Please book a refund within 14 days of collection or exchange appointment within 28 days of collection.
Please choose at checkout your shipping option
Gads and Bronte orders can be delivered free of charge to school during term time in a weekly drop.
Mayfield Orders can be delivered free of charge to school in term time and holidays and collected in scheduled windows.
Alternatively, you can arrange to collect from the shop at a designated collection time which will be available after we confirm your order is ready.
We can also deliver to your home, a postage/delivery charge will be payable.
For Postage Payment guidance:-
1 Badge/Tie will be under 1 kg
2 Sweatshirts and 2 Polo T-Shirts would be 1-2 Kg
1 Blazer, Shirt, Tie, Jumper and trousers will be 2-5kg.
For any and all general enquiries, please call on 01474 536700 or email: firstname.lastname@example.org and we will be happy to help. Please click here to Book your Alteration and Uniform Fitting
4 Echo Square
Opening Times: EXCLUDING LOCKDOWN READ ABOVE
08.30- 5.30 Weekdays (closed Wednesdays)
09:00 - 17:30 Saturday
Closed daily 1.00-2.00 pm.
The Sewing Shop
There is a free car park and ample road parking along Sun Lane. There is limited parking in Cross Lane East and please be considerate to our neighbours and not block access to driveways.